Privacy Policy

Introduction and Applicability

This Privacy Policy ("Policy") applies to both the company operating the jeeta bat platform ("we", "us") and users of our services ("you", "user"). By using jeeta bat's website, mobile application and related services, you are considered to have accepted the terms of this Policy.

This Policy works alongside our Terms and Conditions and together both documents form the complete legal basis of your relationship with jeeta bat. In case of any ambiguity, the relevant clause of the Terms and Conditions will apply.

You are encouraged to read this Policy carefully before using our platform. If you have any questions, please contact our support team before you begin using the service.

Information We Collect

jeeta bat collects various types of information to operate its services properly. This information comes from two main sources:

2.1 Information You Provide Directly

Information you provide yourself during account registration, verification or use of services includes:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket or Upay account number)
• Account preferences and preferred language of communication

2.2 Automatically Collected Information

The following information is collected automatically while you use our platform:

• IP address and device identification details
• Browser type, operating system and screen resolution
• Time of platform access, duration of use and pages visited
• Login history and session information
• Betting and game play history, deposit and withdrawal transaction records
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, jeeta bat may occasionally verify your identity-related information with recognised third-party service providers. In such cases, only the minimum necessary information is exchanged.

Purpose of Information Use

Collected information is used for the following specific purposes:

• Account Management: Completing registration, verifying identity and keeping your account active.
• Payment Processing: Completing deposit and withdrawal transactions securely.
• Service Improvement: Monitoring platform performance and improving the user experience.
• Customer Support: Verifying your account information when providing assistance via live chat or email.
• Promotional Communication: Informing you about bonus offers or important updates (if you have given your consent).
• Security and Fraud Prevention: Detecting and preventing unauthorised access, money laundering and fraudulent activity.
• Legal Compliance: Maintaining records in accordance with applicable laws and regulations.
• Responsible Gaming: Monitoring your gaming behaviour and providing support when needed.

We use your information only for the purposes stated above. Your personal information is not used for unnecessary or unrelated purposes.

Sharing Information with Third Parties

jeeta bat does not sell or lease your personal information. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Trusted third-party organisations engaged for payment processing, identity verification and technology infrastructure management may be given limited access to information as required for their work. These partners operate under our instructions and may not use your information for their own independent purposes.

4.2 Legal Requirements

Information may need to be disclosed to authorities due to court orders, government directives or legal obligations. In such cases, jeeta bat complies with applicable law.

4.3 Business Transfers

In the event of a business merger or acquisition, user information may form part of the transferable assets. In such a situation, the new owner will take on the responsibility of protecting information in accordance with this Policy.

Cookies and Tracking Technology

jeeta bat uses various types of cookies and similar tracking technologies that are stored in your browser. These help ensure the platform functions correctly and improve the user experience.

5.1 Essential Cookies

These cookies are essential for the basic operation of the platform. They are required to maintain login sessions, manage security tokens and store form submission data. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences such as language selection and screen settings. Disabling them will require you to re-configure settings at the start of each session.

5.3 Analytics Cookies

These cookies are used to analyse platform usage statistics. They do not include any personally identifiable information.

You can block or delete cookies by changing your browser settings. However, if certain essential cookies are disabled, some features of the platform may not work correctly.

Data Storage and Security

To ensure the security of your information, jeeta bat applies industry-standard technical and administrative safeguards.

6.1 Technical Safeguards

• All data transmissions are secured through SSL (Secure Socket Layer) encryption.
• Sensitive information, particularly passwords, is encrypted using strong hashing algorithms.
• Servers are protected through firewalls and intrusion detection systems.
• Regular security audits and vulnerability assessments are conducted.

6.2 Data Retention Period

Information is retained while your account is active and for a defined period after it is closed. Retention periods are determined based on legal obligations, dispute resolution needs and fraud prevention requirements. Once the need has passed, information is securely deleted.

6.3 Response to a Data Breach

If a data security breach occurs, jeeta bat will promptly begin an investigation and notify affected users in a timely manner. Necessary steps will be taken in accordance with the severity of the incident and applicable law.

User Data Rights

You have the following rights regarding your personal information:

• Right of Access: The right to know what information jeeta bat holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances. However, some information may need to be retained for a set period due to legal obligations.
• Right to Restrict Processing: The right to request that processing of your information be temporarily paused in certain cases.
• Withdrawal of Consent: The right to withdraw consent given for promotional communications at any time. This will not affect the lawfulness of any processing carried out on the basis of prior consent.
• Right to Lodge a Complaint: The right to raise a complaint with our support team if you believe this Policy has been breached.

To exercise any of the above rights, please contact our customer support team. We will process your request as quickly as possible.

Special Protection for Payment Information

Mobile financial services such as bKash, Nagad, Rocket and Upay are used for deposits and withdrawals. Financial information related to these transactions is handled with particular care.

After a mobile wallet transaction is completed, we do not store the full account number — only the reference information needed for transaction verification and dispute resolution is retained. Third-party payment processor service providers complete transactions in accordance with their own security standards.

Never share your payment account OTP or PIN with any jeeta bat representative. No representative of ours will ever ask you for this information.

Protection of Minors

jeeta bat is a 21+ platform. Use of this platform by anyone under the age of 21 is strictly prohibited. We do not knowingly collect any information from minors.

Age is confirmed during account verification. If a user is later identified as a minor, the account will be immediately closed and the collected information will be deleted. Detailed guidance on the protection of minors is available in our Responsible Gaming Policy.

Policy Changes

jeeta bat may update this Privacy Policy from time to time due to business needs, legal changes or technological developments. For significant changes, the following steps will be taken:

• The "Last Updated" date at the top of the page will be changed.
• Registered users will be notified via email or app notification.
• For important changes, consent may be sought again.

Continued use of our services after any changes will be taken to mean that you have accepted the updated Policy. If you have any questions about recent changes, please contact our support team.

A detailed introduction to jeeta bat's services is available on our About Us page.

Privacy Contact

If you have any questions, concerns or requests regarding this Privacy Policy, please contact our support team. We are available 24/7 to assist in both Bengali and English.

For privacy-related requests, contacting us from your registered email address or mobile number makes identity verification easier. For answers to general questions, see our FAQ page.